Return Policy

All sells are NON-REFUNDABLE

All sale items are FINAL

Only exchanges & merchandise credit will be allowed

It is the customers responsibility to return any and/or all merchandise to our business for an exchange or credit

Shipping & handling fees are NON-REFUNABLE ( including ALL refused & unaccepted packages) except for damaged items being returned 

There is a 20% restocking fee on all returning merchandise for credit after 5 days

For international orders , we are unable to offer returns or exchanges


How to return: 

Email customer service at

Include your name, email address, order number, order date, style for return /exchange, quantity, reason for return/exchange

Ship Items to Komplete.

Once received by Komplete. you will be contacted via email for confirmation